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The Kitty Claw

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1The Kitty Claw Empty The Kitty Claw Tue Jul 14, 2020 9:17 pm

Hydekelso

Hydekelso
Deputy
Deputy
Does anyone remember on my3cents "kittyclaw". I love these tacobellhell reviews !

Customers being the rude ones.
By Kittyclaw - 10/17/2009
SAN ANTONIO, TEXAS -- Hi to all that read this. I am a team member at a KFC/Taco Bell. Years ago I used to be an Assistant and have recently gone back due to a much needed 3rd income to the household. I have read a lot of customer complaints about how rude, slow, inaccurate....etc. employees and managers of fast food restaurants are. And I have to say the ones I have read warrant a complaint and am shocked by how some of the stores are run and how the employees treat customers with valid complaints.

But, since I do work front register and am as nice as can be to every customer there are the customers that they themselves are the rude ones and warrant a complaint about them. I'm talking about the customers who don't say Hi back, look at you, or even acknowledge your existence. The customers on the cell phones. The customers who spit their multiple item order with plus this and minus this with such speed that I have to ask for a sec to ring it up correctly to which I get a very annoyed look from them. The customers who make an ungodly mess where they eat or the ones who use the restroom and make it point to put fecal matter on walls, pee on floors, and yes leave used tampons on floors.

I would have to say for every 1 rude customer I have 10 nice ones. But those rude customers need to realize that the person behind the counter (Me) is a human being too and I am there to serve them. It's my job no ifs, ands, or buts. I guess I'm just upset at how mean/rude some people are. So self-centered that no one, me or the other customers behind them or who are dining with them matter.

http://www.uberpeople.net

2The Kitty Claw Empty Re: The Kitty Claw Tue Jul 14, 2020 9:19 pm

Hydekelso

Hydekelso
Deputy
Deputy

And here some responses to the "kittyclaw" review. Fascinating!



Anonymous on 10/17/2009:
Kitty, you make very valid points. The key whether we are a customer or an employee is for everyone to treat others as we want to be treated ourselves. It would make our experiences better in both personal and business situations.
Kittyclaw on 10/17/2009:
Keep in mind I am not talking in any way about the customer who have valid complaints and who have horrible experiences to which they reacted unpleasent to.
Kittyclaw on 10/17/2009:
Thank you Pro Smile
Anonymous on 10/17/2009:
Kitty, you are correct. WHY would a person put poo on the wall or floor? Why would a person put bloody tampons on the floor or slap a used pad on the wall?

They are TRASH that's why. I think anyone caught doing that should be arrested not only for vandalism but for attempted murder since no one knows what is in their bodily fluids.

You got to be some kind of nasty human being to do that king of spit.
Kittyclaw on 10/17/2009:
Yep you got because they are nasty and probably think how funny it's going to be when an employee has to clean it up.

Oh and trust me if I was able to catch them something would be done....Maybe I can request to be a bathroom attendant? Smile
D. on 10/17/2009:
Good post, Kitty!
Kittyclaw on 10/17/2009:
Thanks you guys I half expected response like "Get a new job" or "Deal with it, it what's your getting paid for"

It's nice to know that there are really nice people out there.
D. on 10/17/2009:
Don't worry Kitty, those people should be along soon Wink
Kittyclaw on 10/17/2009:
Lol, good to know
Anonymous on 10/17/2009:
Some folks don't seem to realize we are ALL customers at one point or another. There is no excuse to act the fool in public if it is not something you would do in your own home in front of your mother.

Karma is a very patient woman. Just sayin.
Anonymous on 10/17/2009:
Excellent review! I often respond back to the cashier based on how they come across first. If they are pleasant and seem to like being there I make it a point to say something to help cheer their day. "You're really doing a good job" etc... If they come across as jerks and seem to hate their job and everyone they ring up I just ignore them and give them my order and leave.

They get what they give in my case.
Anonymous on 10/17/2009:
Kitty there will be some that come here and say it is your job so deal with it if for no other reason than to get a reaction. There are also members who offer constructive and helpful information which adds value. If we move past the negative comments we will all have a pleasant experience on My3Cents. It is a useful site.
Nohandle on 10/17/2009:
Super, many times I will just look those in the face and tell them to have a nice day as well. It hacks them beyond word and obviously that's my reason for doing it. Kitty, pigs leave messes in the restrooms. I've always tried to tell others who complained about the shape restrooms are in to look around at their fellow consumers. I'm not speaking of a nasty place. Anyone can look around and tell if a restroom has been cleaned on a regular basis. I've observed women tossing paper towels on the floor when there was a wastepaper container right there in front of them. Who knows what they left on the bathroom floor.

Poor service, a surly attitude, bad food and a nasty bathroom certainly warrant a complaint. Some folks just enjoy complaining for the sake of complaining. If there's not a valid complaint they will find something to complain about or just be plain rude. You never once criticized your place of employment, just some of the customers. Many need a kick in the backside or just referred to the competition. Let someone else deal with it until that customer has run out of options.
Principissa on 10/17/2009:
As a customer, being behind the person who is on their cell phone is equally annoying. I can't begin to tell you how one ignorant idiot on a cell phone has held up the line because they weren't paying attention to what the employee was telling them.

Anytime I'm out I make it a point to be friendly to the person who is checking me out or even helping me find something I'm looking for. It's just common decency and good manners.

As for the folks who make that type of mess in your facilities, they are pigs plain and simple. I shudder to think what their homes look like.
bcd on 10/17/2009:
Some people are just naturally rude and inconsiderate. Good review.
Anonymous on 10/17/2009:
Anytime I am in the checkout and someone is yapping on their phone in the line in front of me, I make it a point to say something about how rude people are to talk on the phone instead of completing their business. I also say the rude customer would complain if the cashier were the one on the phone.

The yapper usually will hang up and apologize to the cashier. One time I have had someone tell me to MMOB. I simply stated at least MY mama raised ME with manners.
jktshff1 on 10/17/2009:
good post kitty & welcome. (VH)
MRM on 10/17/2009:
I'm trying to figure what MMOB stands for:
Ytropious on 10/17/2009:
I was at a Subway today that had a little sign on the glass when you order to refrain from talking on your cell when ordering. I think ALL workplaces need a similar rule! And to the OP, I hear you 100% and agree. Retail brings out the pig in the people who've never had to work a retail/fast food job. We're all HUMANS regardless of how much we earn or what we do for a living.
D on 10/17/2009:
MRM..."Mind my own business"...
Anonymous on 10/17/2009:
Great post. I think you should be allowed to REFUSE service to someone on a cell phone because it's ignorant and rude to be on one when dealing with another human being. You sound like someone who can really do her job and well and is not appreciated for the effort. I DO appreciate it. I meet rude customer service people, but for every one, there are ten more who are nice, like you.
Anonymous on 10/17/2009:
MRM, old fart explained it. Mind my own business. Smile
Pepper on 10/17/2009:
lady - then again if they didn't want their business public they wouldn't be yapping away on a cell in public.


and I've been to a couple of places that actually have a "no cell phone" policy for the customers. I don't know if it's enforced but I saw the sign
Anonymous on 10/17/2009:
Used to work for a pawn shop til it closed. Our policy was you get ignored if you are on a cell phone.
Anonymous on 10/18/2009:
Oh, and Princi, no pig I ever met would purposely leave fecal matter or pee on a wall for someone else to clean up. They are more intelligent and have better manners than some humans. Smile
prkr on 10/21/2009:
I have worked with the puplic for well most of my working years and whenever someone is hatefull and nasty my motto is Kill em with Kindness. Nothing brightens my day more than keeping a big smile on my face and watching hatefull people get madder and madder cause they cannot get to you, Its great
Schez on 10/22/2009:
This is why "fire the customer" should become a part of retail/fast food training. Anyone who has ever worked in either industry has heard that old saw, "The customer is always right" which is usually followed by, "My business pays your bills."

Logically, if you follow that premise to its conclusion, the customer paying you to work there is your boss, therefore an employee of the company. What do you do with crappy employees? Fire 'em.

If you consider every business transaction to be employee-to-employee interaction, then people tend to operate on more civil terms. Aka: the golden rule.

Anyway... I understand where you're coming from. For what it's worth, I make it a point to treat fast food workers (especially cashiers!) with respect. Dealing with that ten percent of humanity that just climbed out of the primordial ooze every day would wear anybody down. You deserve respect just as much as the next joe.

Life would be so much easier if corporations gave the little people the right to "fire" customers. There'd have to be limits, obviously, otherwise anyone having a bad day would be pushing people out the door right and left. But still...

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Worst Service Ever

http://www.uberpeople.net

3The Kitty Claw Empty Re: The Kitty Claw Tue Jul 14, 2020 9:53 pm

DebtorBasher

DebtorBasher
Admin
I don't remember that. I wish the nics didn't go to anonymous when they got ousted.
I miss Mr. Mike, I was just thinking about him the other day...

4The Kitty Claw Empty Re: The Kitty Claw Tue Jul 14, 2020 10:36 pm

Hydekelso

Hydekelso
Deputy
Deputy
I decided to check out the m3c site. There's still plenty of reviews being posted up to now. But no comments. It looks like the regulars stop making comments after 2013 or 2014. I was looking for the justice4all walmart review back in 2010. Couldn't find it. Plus you can't even click on members (that still have accounts) profile link. Ugh.

http://www.uberpeople.net

5The Kitty Claw Empty Re: The Kitty Claw Wed Jul 15, 2020 9:15 am

DebtorBasher

DebtorBasher
Admin
Yeah...I kept a copy of my profile before it went kaput.

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